Child maintenance helps ensure children are financially supported after their parents separate. But what if you’ve misplaced the reference number linked to your case? Here’s how to find it again in the UK.
Options to retrieve:
There are a few ways to retrieve your forgotten child maintenance reference number:
- Check Your Documents: Look through any letters or emails you received from the Child Maintenance Service (CMS). These documents will usually have your reference number clearly displayed.
- Online Account: If you have a Child Maintenance Service online account, you can usually find your reference number there after logging in.
- Contact the CMS: The Child Maintenance Service is there to help. You can contact them through:
- Phone: Call the CMS helpline at 0800 171 2345 (England, Wales and Scotland) or 0800 088 8770 (Northern Ireland).
- Online Contact Form: Fill out the online contact form on the GOV.UK website: https://www.gov.uk/child-maintenance-service/contact
- Post: Write to the Child Maintenance Service at the address provided in any previous communication you received from them.
What Information Will They Need?
When contacting the CMS, be prepared to provide some details to help them locate your case:
- Your Full Name:
- Your Ex-Partner’s Full Name (if applicable):
- Any Additional Information You Can Recall: This could include the child’s name(s), date of birth(s), or the approximate time you last received a payment or communication from the CMS.
Keeping Track in the Future:
Once you retrieve your reference number, consider storing it in a safe and easily accessible location, like a password manager or a document titled “Important Child Maintenance Information.” This will save you time and hassle in the future.
Additional Resources:
- The Child Maintenance Service website provides a wealth of information: https://www.gov.uk/child-maintenance-service
- You can also find their contact details and opening hours on the website.
Remember, the Child Maintenance Service is there to help. Don’t hesitate to reach out if you have any questions or need assistance retrieving your reference number.